Far more than c/mildlyinfuriating
this post was submitted on 16 Dec 2024
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Once that frustrates me greatly is eight sleep. My wife had been trying various products and unfortunately eight sleep was the best executed one. But they are openly hostile to local controls.
From the time they have released people have been complaining over and over about zero local controls, suggesting buttons on the base, a remote, or even local wifi or Bluetooth controls and their people keep coming online and patronizing by claiming their engineers are working on it, but it's hard. Truth is they are passing a fucking subscription plan to use your damn bed.
Finally they came out with their local control "solution". No, buttons should not be on the base, that would be inconvenient. No, a remote control would be too easy to lose. So they implemented super dodgy earbud type controls, two taps for a tick colder, three taps for a tick warmer. Ok, janky as hell, but finally, local controls. So you get things going and do the tap and long buzz meaning "reject" the request. Turns out the taps will only process if the cloud server says it's ok, and the bed will usually be "off" and not receptive to taps unless you turn it on via Internet app or you have an Internet arranged schedule that has it on at the time you want to adjust it.
It's a shame since they otherwise had fantastic execution, but their monetization through an app strategy is maddening. So my home has one cloud based device and it pisses me off.
Now I want to take an eight sleep apart and see if I can lobotomize it.....
What a world when you have to mod chip your bed.
Stupidly enough, if you read their warranty policy, they got around the fact that it's not legal for a warranty company to remove a warranty for modding the equipment, by forcing you to have a subscription in order to use the warranty. Their website states
Since this membership is the same thing that is connected to controlling the bed through the app from what I understand, it sounds like even if you did mod it you would still be stuck with that remote solution due to the fact that if you canceled your subscription you wouldn't have a warranty, inviting a warranty on a at minimum $2,500 bed is just no bueno
This is definitely a device that I would be putting my States warranty law into effect, because this sort of shit ain't legal in my state
It's gotta be what, a thermostat, a peristaltic pump and a heater/heat exchanger? Replace the brains with an arduino or a pi and a couple of relays.