this post was submitted on 23 Jul 2025
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Actually Infuriating
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What did they say to convince you to hand it over? I've never heard of a restaurant that demanded the old order back before they'll replace it. They always let you keep the mistake.
The only explanation I can come up with is that the particular Domino's you went to has a serious Karen problem. People making up complaints just to get free food.
Not too uncommon to bring it with you to show them, an instinct to prove it's wrong and you're not lying. Although most places will ask you if you want to keep both, rather than just immediately tossing it.
No they forced me to do a fucking swap. Said had return the wronged pizza which I found strange because Domino's commercial say they will fix order without returning. Fact that they took the wrong pizza and threw it in garbage in front of me pissed me off.
I would have refused and then called corporate if they pressed the matter.
Well call corporate is not an option. You can text or email. But I called every number they had and they all pushed me online, call the store which I was already at. Or email and text. Couldn't talk to a person. Fucking sucked.