this post was submitted on 13 Sep 2025
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[–] Soup@lemmy.world -1 points 2 weeks ago (10 children)

They said that Linux is really good, and they are not wrong that for the regular person, who struggles with even the most basic IT shit, there still isn’t a full “finished” option for them, really. Power users and more savvy people grow the technology but it’s the masses who fund it and the masses need something reliable or at least a close enough friend who can help them.

[–] rarsamx@lemmy.ca 8 points 2 weeks ago* (last edited 2 weeks ago) (7 children)

Again. Have you used Fedora, Mint, Ubuntu?

Regular people get help with basic stuff in windows All the time. That's why there is a Geek Squad in best buy. That's probably the only thing missing for the non technical Linux users.

If people are paying someone to "install" their printer, why would it be different with Linux.

In fact, in Linux they'd need less tech support as many windows users calls are for slowness, virus and obsolescence.

Let's not compare usability using different standards

[–] Soup@lemmy.world 1 points 2 weeks ago (4 children)

People like closed and predictable environments. The step is not to tell them to “get over it” but to instead show them carefully why things are safe. Also to be able to hand them a machine and go “here, it has Ubuntu” because, even though we know it’s easy, asking someone to put it on their computer is not goingnto happen.

Part of why people use Windows, too, is for compatibility. Why would someone go through all that just to end up not being able to use what they know? I’m not even saying they shouldn’t, and may the alternatives are actually better, but now it’s getting weird. And even asking them to pick a distro I mean which one do we decide is “the distro for the public”?

Again, I’m not saying people in this computer age not knowing how basic computer stuff works is a good thing. It is the reality however, and while it needs to change I’m not sure how to go about it.

[–] rarsamx@lemmy.ca 1 points 2 weeks ago (1 children)

You start with any mainstream distro. Ubuntu, Fedora, Suse, Mint and the like.

The differencea between them aren't relevant to a new user.

You install whatever you are comfortable with to be able to help them.

[–] Soup@lemmy.world 1 points 2 weeks ago (1 children)

You just gave four options and an “etc.” and dude that’s not going to make anyone any more comfortable. If people don’t have friends who can help them, and a lot of people don’t, then how are they supposed to even know to ask for Linux, the set of OSs which have a reputation for being finnicky? They’re just supposed to grab a USB stick and learn what ISOs are, jump in the BIOS and mess with boot orders, and- do you not see the problem?

I agree that people should learn this shit. I’m not in IT but I deal with my computer myself, or a mechanic but I fix my own car, or a plumber but I have no problems dealing with certain issues here but a lot of people aren’t like that and are in fact actively discouraged from cracking into their electronics or their cars or their homes. It sucks, but you gotta deal with that before naming off distros when they don’t even know what a distro even is.

[–] rarsamx@lemmy.ca 1 points 2 weeks ago (1 children)

I said "you" generic as a knowledgeable person.

The people you are talking about didn't install windows either. I'm talking about comparing apples and apples.

There is no more difficulty installing or using windows or Linux, but in Linux there are less problems.

[–] Soup@lemmy.world 1 points 2 weeks ago

Well me and the other guy were talking about laymen, and that’s context this conversation is happening in.

And no they didn’t install Windows, but there’s also really on one “Windows” and spending more got you more but not different so even if you got ripped off at least you knew you weren’t missing something. That means they could just buy any old Windows laptop and call it a day. Now, if we just default to Ubuntu and ask that ASUS and HP and whoever else start selling laptops with that by default that’d certainly be a start but it would, nonetheless, be a hard sell. We should still try, but it’s still gunna be hard.

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