this post was submitted on 09 Oct 2024
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@faffinaboot @mikebabcock this. Look, a plan that lists your retainer contact information, who is in charge, and a first hour’s steps is a plan. I get calls every week from orgs that don’t have this much. Many go out of business. Some are in tears realizing this fact, when IR firms tell them it will be a two week wait to get help with no agreements in place. It’s something that has a cost, but you just can’t afford not to do. It’s like cheaping out on smoke alarms. Something, anything.
@hacks4pancakes@infosec.exchange @faffinaboot@hachyderm.io @mikebabcock@floss.social and try to call the hotlines from time to time. Maybe quarterly or twice a year to check that you can reach them and the number didn't change 😅
We got a weird international-freecall number that breaks my mind (as an ex phone guy that is) as it basically is a +800 country code you need to dial. I bet some PBXs aren't even configured to cover that.