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this post was submitted on 04 Mar 2025
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Booking directly with the hotel usually also makes it easier to resolve problems when things go wrong, rather than the hotel telling you (correctly) that you have to contact booking.com about it, and then booking.com trying to refuse any liability while you get bounced from pillar to post.
This is why I stopped using sites like Agoda for over a decade. Only time I don't book direct is when its through my credit card rewards portal, redeeming points for nights.