this post was submitted on 08 Mar 2025
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I went to a GC about 10 years ago and their staff literally knew nothing about guitars, or really even music. This was in Nashville, where there's really no excuse. Meanwhile I know the guys at my local mom and pop, stop by to talk shop sometimes and just goof off, and when they don't have it, my Sweetwater rep calls me every few months just to check in and see if there's anything I need.
So yeah, I don't really have any desire to ever go to a Guitar Center ever again.
I stopped going to GC after a simple bad transaction.
I bought some bass strings. I don't recall the brand, but they were well regarded.
Well, manufacturing errors happen to the best of them, so I was annoyed when one string, essentially, wasn't complete.
It wasn't usable.
I go back a couple hours later (it was a long drive), bring the strings in, receipt, all that jazz. They wouldn't let me exchange them. They wouldn't refund me the money for selling a faulty product.
So fuck em. GC can rot and should only be used as an example of how NOT to run a music shop.
When I was actively playing Sweetwater was amazing.