this post was submitted on 17 May 2025
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Someone on lemmy recently put this into perspective for me. Even like 1% of the population of the USA is 3 million people. If you increase the cost of a product and don't care about long-term sales, the immediate gain in profit can outweigh the loss of total customers down the line.
I still think cutting off customers and burning good will isn't a good business model, but I'm not stupid wealthy, so what do I know.