this post was submitted on 14 Jun 2025
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Story time. I used to work for an IT service for businesses. We also offered such basic security trainings (how to not get fished by mails, keeping workstations up to date, do not insert USB drives some stranger handed you, that stuff). We had one customer, big company, several branches all over the country, even some abroad. They booked our training once a year for each branch office in our local region, six offices and a couple dozen office workers attending each time.
We had to automate reboots. First, you get an information there's a necessary update pending that needed a reboot. You could push that reboot a week down, then it got enforced. We had several tickets each month about that. We also had to restore systems twice in the two and a half years I worked there from backups due to ransomware, and other, mostly minor security incidents about once a month.