this post was submitted on 07 Jul 2025
30 points (96.9% liked)

Canada

10083 readers
631 users here now

What's going on Canada?



Related Communities


🍁 Meta


🗺️ Provinces / Territories


🏙️ Cities / Local Communities

Sorted alphabetically by city name.


🏒 SportsHockey

Football (NFL): incomplete

Football (CFL): incomplete

Baseball

Basketball

Soccer


💻 Schools / Universities

Sorted by province, then by total full-time enrolment.


💵 Finance, Shopping, Sales


🗣️ Politics


🍁 Social / Culture


Rules

  1. Keep the original title when submitting an article. You can put your own commentary in the body of the post or in the comment section.

Reminder that the rules for lemmy.ca also apply here. See the sidebar on the homepage: lemmy.ca


founded 4 years ago
MODERATORS
 

Just wanted to share some frustrations and open this up for discussion.

Unlike in Europe or parts of Asia, Canada has virtually no true pay-as-you-go (PAYG) mobile plans. Most so-called “prepaid” or “PAYG” options here are just monthly bundles with expiry dates — not actual usage-based billing. You’re often paying $15–30/month whether you use 100 MB or not at all.

To make things worse:

  • The minimum postpaid plan is now often 60 GB or more — which is total overkill for average users who don’t stream or game constantly.

  • Vacation suspensions are restricted or unavailable unless you upgrade to expensive plans and limited to a minimum of 30 days.

  • Text-to-911 is still not available to the general public, only for those registered as Deaf or hard of hearing — despite many emergency scenarios (hostage, abuse, low signal) where calling isn't possible.

  • CRTC and CCTS don’t help. The CRTC says they can’t intervene in pricing or service terms, and the CCTS (per Section 4.3) won’t challenge carrier policies themselves.

Please note that I’m not asking for charity or free service — just fairer options that reflect actual usage, more flexible policies, and access to emergency support.

Has anyone here had better experiences with MVNOs or alternatives? And why do we seem so far behind compared to other countries?

you are viewing a single comment's thread
view the rest of the comments

Yep, even trying to “vote with your wallet” doesn’t help. Fizz couldn’t even port my number due to technical issues — no working eSIM, no service, and refund still pending. They do allow limited refunds within a trial period (15 days, once per year), but that didn’t stop the headache. Public Mobile worked but wasn’t great either. The issue runs deeper than just price.