this post was submitted on 16 Oct 2025
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ELI5: Why would a VPN provider ever need to have their own app? They don't have their own VPN technology, do they?
So that they can make a better user experience, customized to their brand, and in turn be able to cast the widest possible "customer net". They could also be using custom openVPN software so they can do more advanced protection layers, tailored to their service ofc
OP already answered, but it boils down to user friendliness for beginners.
All VPN providers I used also allow you to download a .opvn file if you just want to start a client with the config file from the CLI, but for non-techies it's a no-go.