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this post was submitted on 03 Jan 2024
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Technology
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It's at least 99.8% the company's fault.
Even if we blame those 14k password reusers, we're blaming 1 in every 500 victims. Being able to access genetic information and names of 6.9 million people - half your entire customers! - by hacking 0.02% of that is the fault of the company. They structured that access and failed to act on the obvious threat it represents.
But why blame password reusers? Not every grandparent interested in their family tree is capable of even understanding data security, let alone juggling multiple passwords or a PW manager.
Credential stuffing is an inevitable part of security landscape - especially for one time use accounts like genetics sites. A multimillion dollar IT department is just clearly responsible for preventing egregious data security failures.