this post was submitted on 15 Jun 2023
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Beehaw Support

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Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

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founded 3 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

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[–] mizmoose@beehaw.org 9 points 2 years ago (7 children)

Thank you.

I know what it's like to try to build up something good only to have trolls try to take it over. It's nice to think that kindness and guidance can make everything shiny and happy, but the reality is that sometimes you just have to shut the door to bad actors and lock it behind them.

Some people have a need to try to ruin things for others. There's no reason to give them a platform. Actions have consequences.

[–] GuyDudeman@beehaw.org 5 points 2 years ago* (last edited 2 years ago) (1 children)

Yeah, I'm perfectly fine with this decision. And if I want to see content from and interact on those instances, I can (and have already) create accounts on those instances. No harm no foul.

[–] GhostMagician@beehaw.org 4 points 2 years ago (7 children)

Commenting sure. But until some instance agnostic subscription feed comes out it looks like there is no reddit alternative to a reliable subscription feed right now.

Having to juggle multiple accounts to keep track of subscription feeds instead of one unified feed is a pretty big con. Not so much on the commenting end since that I do understand the reasons for.

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[–] ritswd@beehaw.org 6 points 2 years ago

I had missed that, and have been spending the past few days wondering why my feed got so serious (and, well, kinda boring). Beehaw has a lot of solid content to be proud of, but a number of the most interesting and thought-provoking subreddits were re-created on lemmy.world's side. This is your prerogative of course, and I support every decision you take as an admin team, you can only do what you can do; but with this, it seems to me like having an account on Beehaw doesn't seem to have much of a point anymore...

I just created my new account on lemmy.world, and I'll keep this one around just in case the decision gets reverted, but this post also serves as my farewell and good luck to this community. 👋

[–] Sparkko@beehaw.org 5 points 2 years ago

As a temporary solution de-federation is a fine idea. Permanently, I fear you guys may be shooting yourself in the foot. I joined a few days ago after seeing you were federated with most of the larger instances, and you had a decent number of communities similar to subreddits. Again, I understand how you can see this as necessary to maintain a safe space, but it will most definitely be the death of Beehaw in the long run. I'll probably swap to another instance for now.

[–] anders@rytter.me 5 points 2 years ago

@alyaza I think the "solution" here is worse than the problem.

[–] The_Hunted_One@beehaw.org 4 points 2 years ago (1 children)

we are not out to build a space that grows at any cost. we want a better space

Fully agreed. I'd personally rather have less overall content, if it means that the sense of community remains strong.

[–] Chetzemoka@kbin.social 1 points 2 years ago

Same here. Less content is just fine with me if it means better community interactions, because the community has been my favorite thing about being here so far, as new as I am.

[–] Recant@beehaw.org 4 points 2 years ago* (last edited 2 years ago)

This is really hard to process.

I came to beehaw because it seemed to very welcoming and the fediverse provided freedom which was excellent. It is difficult to process because now users on beehaw are being told "you can be open and welcoming as long as you don't dare integrate your beehaw and lemmy world experience". Hopefully the beehaw staff understand that ultimately, users desire freedom to choose how they want their online experience.

I can only see this hurting beehaw in the future and hopefully this is a short misstep and not a permanent decision. The only reason that beehaw has seen massive growth is because of the association with lemmy world and other popular instances. This fragmentation will only hurt Lemmy when Reddit was seen as a "one stop shop" for all posts.

[–] ipha@beehaw.org 4 points 2 years ago (3 children)

I strongly disagree with this decision -- as lemmy progresses and stabilizes, open registrations will become normal and just blocking open instances will not be a viable solution.

I can't say if this is just a need for better mod tooling or a fundamental problem with federation, but it's certainly concerning.

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[–] Leer10@beehaw.org 4 points 2 years ago (5 children)

Dang this really sucks :/ i understand why it's important from a modding perspective. I guess I'll need to open an account elsewhere and get a client with multi account support

[–] mustyOrange@beehaw.org 4 points 2 years ago* (last edited 2 years ago) (1 children)

Yea. I'm going to be honest, I disagree with this decision immensely. There just aren't enough posts and comments here alone to really keep my whole lemmy experience here.

The whole point of federation is to be able to branch out as I see it. Half of the communities I'm subbed to are on the places being banned, so it sorta breaks the whole point of federation to me at least. I get why mods are doing it and think it's definitely their right to do so, but as an end user, it reaaaally sucks and will likely make me make an account elsewhere as my primary.

There are a lot of assholes on the internet, and I get wanting to have a space free of that. As a trans woman of 10 years now, trust me, I have gotten harassment online and off it. For me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes. The mods say that strangers don't walk in off the street and start trolling - from experience, I can say that is just not quite true. At some point, people really have to just roll with it and keep a positive attitude in the face of it. It's better to deal with assholes from time to time to go out and have fun rather than sit at home.

I worry that a space like this can stifle a good thing by wanting to be too thorough. Shit always slips thru cracks, and while I get that it can suck for some, heavy restriction just kills the whole thing. In some ways, it just feels like some of the decisions here are very kid-glovey. Like, at least in subs like asktrans or mtf or other parts on reddit where trolls loved to comgregate, downvotes were how the community itself self regulated trolls - we don't even have that option here. I'm not sure how I feel about such hands on moderation - it doesn't give good faith users a ton of freedom

They have the right to do so, but it probably shows I don't quite fit with the ethos of the instance.

[–] realChem@beehaw.org 1 points 2 years ago (3 children)

At least for me at least, I personally err on the side of having more freedom to look into places even if that means dealing with a couple of assholes.

This decision was about users from other instances coming here and causing trouble, not beehaw users going elsewhere. The intent isn't to keep users siloed in here. Unfortunately, lemmy currently only supports two modes of interaction between instances: either you federate, or you don't. More technologically mature fediverse platforms like mastodon have more nuanced options, and hopefully we'll get similar options in lemmy soon that will allow, e.g., beehaw users out onto these instances without letting everyone on those instances in here.

[–] mustyOrange@beehaw.org 1 points 2 years ago

I know the intent isn't to keep us siloed here, but unfortunately that's the end result. Personally, I'd rather deal with trolls than defeat the whole purpose of the fediverse. If I wanted a small walled garden, I'd have gone to raddle.me or tildes. The mods absolutely have good intentions here, but it's a bit smothering

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[–] zipdog@beehaw.org 1 points 2 years ago

Yeah I totally get the decision but I gotta say I'm disappointed. Maybe it's naive but I loved the idea that one of the premiere instances of lemmy had a core ethos that was a bit different and hopefully less toxic. Now instead of being a core driver for the developing culture of the lemmyverse were kinda just going to end up a niche walled garden. But again, from a mod perspective it get it. It sucks the tools simply don't exist to deal with the massive influx of reddit users.

Realistically, I'll probably end up with a main account elsewhere and hopefully continue to participate here occasionally.

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[–] sparky@lemmy.pt 3 points 2 years ago

I think this is very disappointing, and exceptionally selfish, to split up some of the largest Lemmy communities while a mass Reddit exodus is ongoing. We should be sticking together and trying to grow the Fediverse as a whole, rather than trying to wall off any one single community at this point. That said, I hope this is the end of this approach, and that smaller instances, particularly ones that support a particular community won’t be pushed aside as well (hello from Lemmy Portugal).

[–] SkepticElliptic@beehaw.org 3 points 2 years ago (1 children)

Good on ya. I've already blocked several communities from those instances simply due to the sheer volume of low effort content.

[–] LemmyAtem@beehaw.org 2 points 2 years ago (2 children)

The 196 community on shit just works was literally like half of the posts on the all filter yesterday before I blocked it.

Also blocking communities RULES. What a great feature! Like regardless of why, there are tons of things on the internet that I just have no interest in whatsoever! It's cool to be able to very easily filter that stuff out.

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[–] bankimu@lemmy.ml 3 points 2 years ago (5 children)

I am not going to stand for this.

I didn't come here into the fediverse to have instances dictate on their whim that I'll not have access to something.

This goes completely against the idea of having an unified platform. You can of course do whatever you want, but I'll not be part of a closed garden.

[–] SemioticStandard@beehaw.org 6 points 2 years ago (2 children)

I think your idea of what federation should look like is not quite right, which is okay, it’s not an insult, it’s new to many of us.

The idea isn’t that everything is open, with a unified platform that shares everything, everywhere. The Lemmy software is open source, but the way instances are moderated is highly customizable, and that is an intentional design decision.

You’re probably used to common moderation styles on Reddit, where users have more control over content via up/downvotes, and some Lemmy instances may run just like that, taking a more hands-off approach to moderation. But Beehaw is not like that. The goals and moderation style here are different. Beehaw is looking to create a different kind of space, with more control over what’s posted. There are pros and cons to this, which are beyond the scope of this comment to explore. The point is this: different Lemmy instances are run by different people, with different visions and styles. If you don’t like how Beehaw is run, it’s probably going to be a better experience for you, as well as the people here who do like how it’s run, if you find an instance that more closely aligns with what you’re looking for.

But coming onto someone else’s instance and aggressively demanding things conform to your desires or trying to inform the owners of what you will or won’t “stand for” is rude, though. There’s a better way to communicate with people, and in the future I hope you choose grace.

[–] cavemeat@beehaw.org 2 points 2 years ago

Very well said. Federation is supposed to be for everyone, but that doesn't mean that individual servers have to cater to everyone.

[–] Fluffybirb@beehaw.org 1 points 2 years ago

Very well said. I wish I could write out my thoughts as eloquently as this!

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[–] kamin@lemmy.kghorvath.com 3 points 2 years ago (3 children)

Disappointing to see the largest lemmy instances fracturing so early. But this also confirms my decision to self host my own instance - to avoid this sort of thing.

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[–] Five@beehaw.org 2 points 2 years ago

Support -- "Good online communities die primarily by refusing to defend themselves." from Well-Kept Gardens Die By Pacifism

[–] eric5949@beehaw.org 2 points 2 years ago* (last edited 2 years ago) (1 children)

Well I won't fault you but that seriously hampers my experience using Lemmy so guess I'll go make another account on another instance.

Edit: the more I recreate my account the more annoyed I am by this, you literally have the communities everyone joined and just ripped them away from most of Lemmy's user base. Not cool.

[–] eee@lemm.ee 2 points 2 years ago* (last edited 2 years ago) (1 children)

yeah ngl this is kind of a dick move. the fediverse is just starting out and the worst thing anyone can do is pull thousands of users out rn. admins should have asked for help with moderating instead of doing this.

I'm personally gonna block all beehaw communities. I want the fediverse as a whole to thrive.

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[–] projectazar@beehaw.org 2 points 2 years ago (15 children)

This is going to be a learning process I think for a lot of people. Not just on federation, but on community building as well. You all seem to be trying to build something here, and I am willing to be patient and participate while it grows. If we get down the road and it just isn't working, I have faith that there will be open discussion on how to make this community grow while maintaining its ethos and we'll be here to figure out what is best for each of us individually.

Good on you for taking decisive action at these early stages while we figure out what we want, where we want to go, and how we want to get there on this relatively new platform.

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[–] nivenkos@lemmy.ml 2 points 2 years ago (1 children)

This does much more harm than good IMO - splintering the community at such a sensitive time of growth is a bad idea.

Hopefully there'll be the ability to block images in comments and posts, and better tools for blocking / detecting spammers, and cross-instance bans, auto-moderating hyperlinks, etc. soon.

But the demand for unilateral access to other communities' content is disturbing. The Lemmy federation works because of reciprocity.

Definitely won't be recommending beehaw for new users now.

[–] gifferqqq@beehaw.org 2 points 2 years ago

Same I'm kinda disappointed. This feels to go against he whole point of having a federated ecosystem. I guess I'll make an account elsewhere.

[–] ElysiumXII@beehaw.org 2 points 2 years ago

Do whatever y’all need to do, appreciate the transparency.

[–] TheiaTheMoonMaker@beehaw.org 2 points 2 years ago

Just a heads up so you can try to plan ahead: on Reddit one of the tactics used by those with hateful agendas was to shut down progressive threads by purposely creating drama in that thread to overwhelm the moderators so that they had to lock the thread thus stopping all discussion. Sometimes they did this by being awful and dragging in well meaning users into fights, other times I they’d drop a few “I’m just asking questions” comments focussing on hot-button ideas that they knew would rile up arguments. It was very deliberate tactic and one that I don’t think moderators ever figured out how to deal with effectively, because short of babysitting the thread with their full attention from start to finish there was no way to prevent entire threads from devolving into attacks and arguments.

The crazy thing was how effectively one or two people with hateful agendas could derail an entire comment section of well meaning people and, by getting the thread locked, shut down the discussion and spread of progressive ideas.

I bring this up because Beehaw is perhaps uniquely vulnerable to this sort of ‘attack’, and you should expect to see it in the future. By joining other federated instances and using these tactics to stir up drama in Beehaw threads they can, by forcing your hand to defederalize, restrict the access of those other communities to the progressive ideals and ideas posted on Beehaw. The end result is isolating progressive ideas inside our walled garden, while users of the rest of the Lemmy instances start to only see more right-wing extremist views, normalizing them to otherwise everyday people.

I don’t have a solution to this. But it’s something to be aware of in discussions with the moderators of other instances, that a handful of people with this exact agenda can make their community look bad in order to restrict their users’ access to progressive ideas.

[–] nothacking@discuss.tchncs.de 2 points 2 years ago

TheDonald is gone now if that changes anything.

[–] thegiddystitcher@beehaw.org 1 points 2 years ago

Ok so TLDR for people who don't quite know what this means.

Beehaw are going for a walled garden approach and cutting off our access to content from some of the bigger instances. This is fine, it's their right as instance admins and it creates a safer space for anyone who was only browsing Beehaw local communities anyway. It's best they've done this now before even more people join, but it does suck for those of us who already built a nice feed.

As users we now have a decision to make. If you're an active member of a community on one of these two instances, you'll probably need to migrate your account.

If you're an active member of a community on another instance, bear in mind if that instance grows large you may then be in the same position.

The bad news is there's no easy way to migrate accounts here like there is on Mastodon, and we're going to have to resubscribe to everything all over again from whichever instance we move to. Unless anyone knows any handy tool or anything?

(p.s. It seems like I can still click through to my communities on, say, lemmy.world but presumably they'll no longer update. This is going to really confuse people as there's no visual indicator that the community is blocked from my pov)

[–] anthoniix@kbin.social 1 points 2 years ago (10 children)

Firstly, I want to say I appreciate your dedication to creating a well moderated and maintained community.

However, I feel like this is an overall bad decision.

Essentially what I'm thinking is, how is this sustainable?

The amount of control that youre trying to achieve here is going to create an increasingly small and insular community. Also, there is a serious risk of burn out on the moderation end if you're attempting to currate this much, the more this server grows the harder this is going to be to maintain.

With the type of platform that this is, we're going to have a wide variety of people. A lot of them are just going to be bad people. Simply defederating won't fix this, and it will also be a problem here even with manually approved sign ups.

If people want to, they will just lie to get in. Essentially your system right now relies on people not lying to you when they sign up. A targeted harassment campaign could easily overcome that.

What's next? Are we going to deferate kbin.social and mastodon.social? Why don't we just defederate every instance? Even the biggest social media platforms have a seriously hard time moderating content they actually don't want on their platform. You can literally find porn on Youtube.

Tipping your hand on the scales this much is really stressful for a small team, and often doesn't lead to the outcomes that you thought you wanted. I hope in the near future you refederate, but I understand if you don't.

[–] DarraignTheSane@beehaw.org 2 points 2 years ago

Agreed. This won't stop any bad actors from simply creating accounts here, and will only potentially stop otherwise good people from participating.

[–] Gaywallet@beehaw.org 2 points 2 years ago* (last edited 2 years ago)

As someone who used to moderate default communities on Reddit, I can see how you can reach this conclusion. I agree with many of your points in that it isn't possible to completely block attack vectors, but I don't agree with the idea that we need to interact with a lot of "bad" people. I think the feeling that we need to interact with a lot of "bad" people comes from so much experience with bad platforms and the cultures that originate from these places. I think it's also important to note that we are not here for growth at all costs. We do not intend to be at the scale of YouTube or anywhere close. In the end our experiment may be a failure, but I'd rather try something new than give up before I even try.

[–] Lionir@beehaw.org 1 points 2 years ago (1 children)

Just want to point out, in early Mastodon days - People did defederate from mastodon.social because the moderation tools were not good enough.

With time and with better moderation tools, we believe we will refederate.

[–] activepeople@kbin.social 1 points 2 years ago

Mastodon communities currently defederate from instances of over a certain size (including .social) because of how hard it is to moderate large instances, beehaw isn't doing anything weird in this case.

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