this post was submitted on 29 Apr 2025
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[–] KuroiKaze@lemmy.world 6 points 1 day ago

ITT: People who don't know the difference between product, program, and project managers.

[–] HelixDab2@lemm.ee 8 points 1 day ago

Good managers are able to allocate resources--particularly human resources--to complete a task. I know that it's a common trope to think that managers only take value instead of adding it, but it's simply not true; processes and production are less efficient without effective management.

People working in production shouldn't have to deal with clients/customers, nor should they be expected to coordinate with vendors, or even all other people involved in production. Production people are hired for their skill/expertise in production, so they should be left to do their job rather than taking on more jobs.

The flip side is that ineffective management can make processes and production less efficient than they would be without any management at all.

[–] Delphia@lemmy.world 18 points 1 day ago

People who think managers are useless have either likely only worked for good ones or bad ones. Good ones make it look so easy it looks like they do nothing.

Quite often when I'm managing the work floor if we have a good week I have almost nothing to do on fridays. Sometimes the staff make comments about it and I always say the same thing "If I'm scrambling on Friday, it means I fucked up on Wednesday and we're all going to have a shitty Monday."

[–] redwattlebird@lemmings.world 19 points 1 day ago (1 children)

What some PMs don't understand is they don't lead the team but instead they should be supporting the team so that the job gets done on time. Shuffle around resources, reverse manage upper management, protect the team from being derailed etc.

This is in construction, though, and I've no idea about how the tech industry works.

[–] JackFrostNCola@lemmy.world 2 points 1 day ago

This is my expereince, a good PM manages expectations and pushes back on the builder from trying to forge ahead with construction when the staging isnt right or areas arent ready, instead of being yes men and cracking the whip to make tradies get things done to appease their superiors. And they will negotiate cross-trade eith other PM's or tradies to see what arrangements will make mutliple parties happy when there are clashes and try keep things uninterrupted so everyone can keep ticking away at their own tasks.

[–] robador51@lemmy.ml 14 points 1 day ago (1 children)

I understand the sentiment, but I had the pleasure of working with a great PM on a high profile project in my company and it was really good. The more moving parts and stakeholders there are, the more you're going to need someone to manage the stream of information, set expectations, keep the focus on the end goal. It was very good and I learned a lot from them.

[–] Jumpingspiderman@lemmy.world 1 points 12 hours ago

That is what a Principle investigator does. Some who’d been a PI for 30 years does not need a project manager.

[–] 3dmvr@lemm.ee 2 points 23 hours ago (1 children)

Management is needed, you let ppl do whtever they want and nothing gets done in any reasonable amount of time

[–] Jumpingspiderman@lemmy.world 0 points 12 hours ago* (last edited 12 hours ago)

Bullshit. I managed my projects and grants just fine when I was an academic. And until Giant Corporation bought our small ag biotech firm I ran my new product research and development just fine. When giant Corporation bought us I got saddled with someone who did fuck all besides irritate me by telling me what I already knew. As far as I could see they did fuck all. But probably made more money than I did or anyone else in my crew.

[–] TempermentalAnomaly@lemmy.world 18 points 1 day ago (1 children)

This may come as a surprise to some, but project managers exist outside of software as well.

[–] moseschrute@lemmy.ml 11 points 1 day ago (2 children)

Hold up. Projects exist outside of software?

That was my title at the prototyping shop I worked for. Sounded more white collar than "foreman".

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As a software guy, I love this. People building and running software products don't need project managers. We ned product owners/managers. It's a product, it has users, it doesn't have an end date.

[–] Wisas62@lemmy.world 9 points 1 day ago

I think a super important thing people forget is a good PMs ability to always know where the data is that's been received. Can't tell you the number of times there's been conversations "we're waiting on x from the client" and the PM being long it's right here in the standard location. How they remember everything I don't know.

[–] HalfSalesman@lemm.ee 36 points 2 days ago (6 children)

They're only useless if they legitimately suck at their job or don't give a fuck.

A good project manager will go a long way to keeping things running smoothly.

[–] Agent641@lemmy.world 7 points 1 day ago

If a project appears as if it doesn't need a project manager, the project manager is probably doing a great job

[–] stratoscaster@lemmy.world 14 points 2 days ago

Project managers keep me from committing acts of arson to our issue management system lmao

[–] ByteOnBikes@slrpnk.net 2 points 1 day ago

The best PM I ever had was playing zone defense and just deflecting every possible thing that could disrupt the creative team. Let us cook for more than a sprint.

Bad ones are constantly coming up with new requests, mid-sprint adds, don't really have answers, and create more blockers than they resolve.

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[–] jecxjo@midwest.social 15 points 1 day ago* (last edited 1 day ago) (2 children)

The PM's job is to stop those doing the project from getting derailed. Literally manage the project. This means holding the stakeholder's feet to the fire. If the steak holder agrees to the terms they need to accept the repercussions of changing requirements, and their own misunderstanding.

Bad PMs don't hold the line. They don't signal early when bad things may be coming soon. They let all the shit derail productivity.

This is why systems like Agile were created. By making derailment a ceremony it became acceptable to remove the onus of the stakeholder to really make sure the project is ready and worth it.

edit: i should read over my dictated comments a little better

[–] Onomatopoeia@lemmy.cafe 18 points 1 day ago (4 children)

"Steak holders" lol, autoincorrect got you, but at least it's funny.

And I agree - good PM's are incredible. Bad PM's are useless.

[–] zipzoopaboop@lemmynsfw.com 5 points 1 day ago (1 children)

They did it 3 times, that's not autocorrect but full on boneappletea

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[–] easily3667@lemmus.org 1 points 1 day ago

No it's like those little things you use for corn on the cob

But for steak

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[–] chiliedogg@lemmy.world 7 points 1 day ago (3 children)

The worst PMs are people-pleasers who don't set realistic expectations and promise things to clients that can't be delivered reasonable.

But those are also often the people who get promoted because those making the decisions like a "Yes" man who tries to make people happy with great "customer service."

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[–] Shanmugha@lemmy.world 2 points 1 day ago

This fairy tale still lives? Sheesh, some people really are dense. Like, neutron star kind of dense

[–] Emptiness@lemmy.world 32 points 2 days ago (1 children)

A Project Manager is someone who thinks nine women can deliver a baby in one month.

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[–] Someonelol@lemmy.dbzer0.com 21 points 2 days ago (1 children)

I don't have a project manager and shit can't get done because I don't have the authority to get other people to do their job but I'm still held accountable for its progress. My direct manager thinks I'm supposed to do it even though it's not in my job title. I'm thinking of finding another job.

[–] SoftestSapphic@lemmy.world 8 points 2 days ago (2 children)

Sounds like your manager is the project manager lmao

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[–] jubilationtcornpone@sh.itjust.works 255 points 2 days ago* (last edited 2 days ago) (20 children)

A good project manager is worth their weight in gold. Large scale projects are complex and have lots of moving parts. Someone who understands this and is good at keeping all the "parts" moving while heading off any potential issues is extremely valuable.

The problem is that often the people doing the hiring don't know what it takes to run a large project, much less what good project management looks like. They just hire some idiot with an agile certification whose only skill is moving items around a kanban board in a way that gives the illusion that progress is being made.

[–] Cenzorrll@lemmy.world 1 points 1 day ago

Our project managers are salespeople, they over promise our capabilities, mostly because they don't even know what we can do, and disappear the moment a contract is signed. Leaving it up to the employees who actually do the work to meet impossible expectations.

There's been a few good project managers who get involved and check in on things, but there's only been one (out of a dozen+ or so) in my 7 years working here who's actually asked us what we can do and how long things take before taking in contacts. I'm sure they, or at least that kind of approach, will not last very long.

[–] PhilipTheBucket@ponder.cat 86 points 2 days ago (4 children)

I would add to that: A lot of a good project manager's job is shielding the team from bullshit from above.

You can push back on people randomly deciding that changes need to be made to the project, push back on requests for mandatory overtime or whatever, fight to expand the team when it needs to be expanded, intervene when someone "high up" is trying to single out some person on the team for blame, and so on and so forth. Even on projects where a lot of the organization can be done by the team itself (which is a lot of them), there's a vital role just in having an advocate for the team present in "management."

[–] Cenzorrll@lemmy.world 2 points 1 day ago

there's a vital role just in having an advocate for the team present in "management."

As a bench level employee, every time I'm asked how long something will take I have to take time to assess where I'm at, what needs doing, and when people in other departments will be able to get to their portion of the project (answer: fuck if I know), which takes even more time away from the project. Then I have to go back and figure out where I was and what I was doing on the project that I was working on. I'm typically on three or so projects at a time in various stages of complete, with one or two waiting in the wings. When you have a different person every day asking you about a different project than the one you're working on at that exact moment, it seriously slows things down.

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[–] Evotech@lemmy.world 19 points 2 days ago (4 children)

Project managers are essential for larger projects…

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[–] Jumpingspiderman@lemmy.world 12 points 1 day ago

I worked as an academic and supported and got funding for my programs for decades. I was a higher level GS employee for the feds and I ran new product development for a couple small to medium biotech firms. The last firm I worked for got bought by a giant multinational company which rhymes with Spargill. They changed the way we did things and suddenly, I had a "Project manager", who didn't know anything about the project I developed and managed. Nor did they do anything else I could figure out other than call me on the phone and ask what I was up to and how the projects, which I developed and was PI on were going. I swear to god I have no idea what these people did, but EVERYONE who was a scientist got at least one of these useless managers. And I can bet those "managers" got paid more than we did. Anyway, the only thing I could figure out was that project managers were positions given to people who couldn't do any real science anymore but had played the game and needed a reward. So their reward was to call up people like me every once in a while and ask me how things were going. Were there EVER a more useless job I can't imagine what it might be.

[–] Derpenheim@lemmy.zip 116 points 2 days ago (6 children)

Man, gotta disagree here. There are deadweights under every job title. Had a pm that literally carried the team on her back, while simultaneously shielding us from bullshit from on high.

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[–] rumba@lemmy.zip 18 points 2 days ago

A lot of places park people who can't cut it doing the actual work in the project in project management roles instead of moving them on. They think, ohh they have intimate knowledge of the project and the working parts they'll be great.

It happens a lot for regular management as well.

A properly trained, proficient project manager can get more done with less people, defuse situations before they happen and cool the jets of higher ups making unreasonable demands.

Of course, some places are just shitholes run by assholes to which none of this applies.

[–] piyuv@lemmy.world 1 points 1 day ago* (last edited 1 day ago)

I fucking hate comments defending PMs like “you hate PMs if you only worked with bad ones”

Fuck no, they’re the idea guys of tech, they’re useless. Their entire existence depends on engineers not giving enough fucks about the product. They’re the result of a broken team structure. They’re annoying and have no real skills, which is proven by their excitement about AI nowadays. Every PM I’ve came across is hyping up AI, most of them vibe coding, whatever the fuck that means.

[–] ornery_chemist@mander.xyz 8 points 2 days ago

On the other hand having a manager willing to yell at/stonewall the MBAs when they ~~deliberately lie about~~ misinterpret your recommendations and timelines is a godsend.

[–] Jax@sh.itjust.works 6 points 1 day ago

Spoken like a vibe coder

[–] GeeDubHayduke@lemmy.dbzer0.com 12 points 2 days ago (2 children)

Fuckin' preach. I've worked with a single pm worth their salt, and they got driven out by the useless cunts that couldn't MANAGE to get from their desk to a toilet without a meeting.

[–] sheogorath@lemmy.world 11 points 2 days ago (1 children)

In my career most of the actually competent PMs actually got poached so we're left with the scraps.

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[–] Olgratin_Magmatoe@slrpnk.net 42 points 2 days ago* (last edited 2 days ago) (1 children)

The current PM where I work:

  • cannot figure out audio settings for teams
  • cannot understand microphone feedback loops
  • cannot ask you your status on a task without giving just enough time for you to think it's your turn to speak only to then start speaking again the moment you start explaining your status
  • cannot understand that an explanation for the status of a task can apply to multiple similar tasks
  • always second guesses decisions

Their only actual job as far as I can tell is to tell the suits what they want to hear in their fucked up little business language. But I haven't seen that, so maybe they're terrible at that as well.

It feels like they memorized and religiously practice the CIA's handbook for field sabotage.

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[–] Guidy@lemmy.world 63 points 2 days ago

You say that until the first time you join a team with multiple projects to accomplish and zero project or program management. It sucks. Badly.

I pine for very excellent PMs I’ve known.

I had a manager once with a powerful knack for hiring great ones. The only problem was that each and every one of them got poached for upper management in the business.

[–] bitchkat@lemmy.world 8 points 2 days ago

My only gripe is when they act like they are technical instead of administrative.

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