160,000 organisations, sending 251 million messages! [...] A message costs one cent. [...] Microsoft is forecast to spend $80 billion on AI in 2025.
No problem. To break even, they can raise prices just a little bit, from one cent per message to, uuh, $318 per message. I don't think that such a tiny price bump is going to reduce usage or scare away any customers, so they can just do that.