this post was submitted on 22 Jul 2025
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[–] SoftestSapphic@lemmy.world 6 points 3 months ago (1 children)

Did you turn it off then on, or restart?

[–] BeMoreCareful@lemmy.world 5 points 3 months ago (2 children)
[–] DeviantOvary@reddthat.com 2 points 3 months ago

People expecting me to magically fix what Microsoft keeps breaking in every imaginable way, update after update, with bugs failing to be fixed for literal years, and then getting pissy at best or straight up an asshole Karen who wants to talk to the manager—or sometimes CEO!—while insulting me at worst, if I'm unable to fix or workaround this horrible closed source, poorly documented hot garbage with no real human support from Microsoft.

Meanwhile Linux. When shit breaks, I might spend days troubleshooting, but fuck if I don't manage to do it after finding some 5 years old thread on a forum that leads to a line of code in another random thread. Also logs. Love that shit.

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[–] bhamlin@lemmy.world 6 points 3 months ago

That's fine. If we do a whole bunch of stuff with no results, but then I try reboot/power cycle and it works, I'm telling your supervisor.

IT in general isn't more important than you, but we have responsibilities that are. If I'm dicking around with your PC because you couldn't take a minute to reboot when asked, you're the reason I'm putting down for why other things don't get finished.

[–] Naevermix@lemmy.world 6 points 3 months ago

"I tried to turning the server on and off again, but that didn't fix the problem"

IT-guy: 💀

[–] some_guy@lemmy.sdf.org 5 points 3 months ago

IT guy here:

If I ask you if you turned it off and back on and you say yes, I tend to believe you. But if I look and I see that the uptime for the computer proves that you lied, this is the look I give you. And then I'll reboot and there's a good chance that the problem will be solved.

I'll have enough grace to say that maybe we had different ways of describing what you intended to do when "rebooting," but inside I know that you lied to me because you believe that IT people recommend this step because you think we're lazy and trying to make you go away. No. We suggest it because it often works. And if you'd try it before you called the helpline, that'd cut our calls in half.

[–] LovableSidekick@lemmy.world 4 points 3 months ago

Are you ABSOLUTELY SURE it's plugged in?

[–] Empricorn@feddit.nl 4 points 3 months ago
[–] GaMEChld@lemmy.world 4 points 3 months ago

I check your system uptime anyway. Users usually don't know that shutdown and restart do different things based on system settings. And sometimes they lie too.

[–] _lilith@lemmy.world 2 points 3 months ago* (last edited 3 months ago) (1 children)

I am Jacks pervasive sense of doubt

also you didn't log out and then back into teams so you still have an active session and your restart means nothing

[–] racketlauncher831@lemmy.ml 2 points 3 months ago

But even after all those, have you tried to upgrade to Window 11?

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