I can go to McDonalds and pay $2 for an extra large double double which, imo, tastes better than the mud Timmies provides which costs more.
The food has also gotten worse. Timbits taste like crap and most places now will only make you like at most 4 different flavours of timbits. It's just overall crap. If they had just focused on coffee and donuts then awesome but they decided to try to make everything under the sun and none of it is good. Hell they even do pizza now.
It also doesn't help that the majority of their employees have no clue what they're doing and they simply don't care. hell I don't blame them for caring, it's a minimum wage bullshit job, but when you end up standing at the mobile order counter for longer than standing in line to order then what's the point? you gotta wait until one of them cares enough to acknowledge that you ordered for a mobile pickup.
It's just overpriced crap.