this post was submitted on 18 May 2025
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Console gamer here as well, though with a PC and redeeming my weekly Epic Games since a few years back. I sometimes play on my PC, but mostly games I don't have on my console.
Most of what I hear I believe it's mostly due to the Epic Launcher being quite a bit behind standard, and the store not having great costumer service policies. I think Epic's games with timed exclusivity don't garner a lot of respect from the gaming community either, as they rather have freedom of choice to purchase their games on their main storefront.
Now, I think it'll be obvious, but all of what I mentioned is further impacted by the comparison between Epic (or most other launchers, really) and Steam. Steam might as well be called the "default launcher" at this point, and naturally not everyone can compete (or they don't want to) with the numerous and consistently good business decisions Steam tends to have, which keeps it in the top.
Not only that, and even though I still benefit from it, I'd say Epic's strategy of offering weekly free games might feel like a sort of 'obvious bribe' to some, a cheap way to try and vainly make gamers turn on their main competitor. Which isn't really moving the needle that much, because gamers preference for Steam isn't due to free games, but good and consumer-oriented business practices.
I'm sure from gamer to gamer there's more depth to this, but I'd say that's the gist of it.