this post was submitted on 29 May 2025
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[–] ocassionallyaduck@lemmy.world 121 points 2 days ago (27 children)

Tech companies don't really give a damn what customers want anymore. They have decided this is the path of the future because it gives them the most control of your data, your purchasing habits and your online behavior. Since they control the back end, the software, the tech stack, the hardware, all of it, they just decided this is how it shall be. And frankly, there's nothing you can do to resist it, aside from just eschewing using a phone at all. and divorcing yourself from all modern technology, which isn't really reasonable for most people. That or legislation, but LOL United States.

[–] jjjalljs@ttrpg.network 39 points 1 day ago (1 children)

Tech companies don’t really give a damn what customers want anymore.

Ed Zitron wrote an article about how leadership is business idiots. They don't know the products or users but they make decisions and get paid. Long, like everything he writes, but interesting

https://www.wheresyoured.at/the-era-of-the-business-idiot/

Our economy is run by people that don't participate in it and our tech companies are directed by people that don't experience the problems they allege to solve for their customers, as the modern executive is no longer a person with demands or responsibilities beyond their allegiance to shareholder value.

[–] Initiateofthevoid@lemmy.dbzer0.com 26 points 1 day ago (1 children)

Can confirm. The more you deal with people who have climbed to the tops of corporate ladders, the more it becomes clear that it's all vibes. It's all people telling stories to other people who tell stories about those stories.

The peter principle is wrong - in an oversized corporate structure, there is no upper bound for incompetence. You can keep rising for no reason, because after a certain point other people just trust that you know what you're talking about, and the people that know better work around you instead.

The people beneath you can't trust the people above you enough to explain the situation, the people above you don't really listen to the people beneath you anyway, and so plenty of middle managers just muddle through and constantly make shit up to justify their own existence, while everyone above and below is left in the dark about what's really going on.

Decisions are constantly made by people without any real connection to the consequences, and it shows. With the everything.

[–] taladar@sh.itjust.works 8 points 1 day ago

the people that know better work around you instead.

In fact one of the ways to work around you that causes the least friction is usually to just get you promoted away from the places where you can do the most direct damage in the area other people on a similar level to you care about.

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