I was/am definitely considering fairphone as a full european alternative, however it seems they are also plagued by support issues and delays and pixels are still the best way to go, unfortunately.
this post was submitted on 23 May 2025
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Imean my fp4 has ubuntu touch on it, still sad to see
I realize that I'm an asshole for telling them what to do but here's what they need to do: They should drop all development of their own Android and put significant resources to making their next phone work with GrapheneOS.
That would make their already very expensive phone even more expensive, if it were even possible at all.
That problem with that is the Graphene devs
Probably better to make something for the general population. If nothing else maybe work with Calyx OS or /e/os
No, the hardware of Fairphones lacks certain security features.
Agreed. Graphene is a fantastic product, but the devs are absolutely insufferable.
I'd heard about it as a secure, pro privacy ROM but never used it since it's not available on my current device. But after seeing their attitude on some forums, it honestly put me right off ever wanting to try Graphene OS.
I'm glad it's not just me
Even ignoring that I tried graphene but even as a tech person it was off putting. Calyx in contrast has a nice blend of usability and security imo.
I wanted to like graphene and it's far superior in security but just so much less usable IMO. I'd rather move to a Linux phone at that point.
What do you mean by "much less usable"? It's pretty much AOSP in terms of the UX, for better or worse.
Graphene doesn't support MicroG which is a deal breaker for me
Well apparently their "approach" is to run sandboxed Google play. Now whether that is better than microg with its more anonymous nature but higher permission level, idk.
But that locks you into Google play and using an account of some sort rather than just using Aurora. From what I remember anyhow, especially when trying to use seedvault since graphene has no backup solution of its own even years after saying seedvault isn't great.
That'd make them even more of a niche option than right now, since some apps (most notably banking) will just refuse to work.
By working with the real hardware vendor, they could apply for the certification, thus making the apps requiring the useless stamp from google work again.
Well, except for those apps that specifically tries to blacklist graphene. Looking at you, Revolut!
Banking apps generally speaking work, it's the NFC payments via google pay that don't and probably never will.
Most of them work fine. Typically don't have to even enable compatibility mode.
Although Google's new Play Integrity API is breaking more apps every day.
On the contrary; many people want GrapheneOS but don't want a Google phone.
What most people don't seem to understand is that every Android phone is a Google phone unless you go through the degooglification.
I would (and did) just use Apple phones if it weren't for GrapheneOS.
Define most people
Lemmy isn't exactly a great representation of the general populous
I said many
Many do, and many want something else. Personally the uncertainty around banking apps working is what keeps me away from GrapheneOS.
Well, mine work. I haven't found a single app that doesn't.
And, like I said, that's a niche.
I'd love to use GrapheneOS myself, but unfortunately too many apps I need won't work on it.
I haven't found any apps that don't work with the proper permissions enabled.
Do you use sandboxed google play? If not you must you mostly open source apps.
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Have been waiting 50 days so far for a response to my ticket about a basically unusable Fairphone 4. Save to say I will never be buying from them again and actively recommend against doing so.
I would call one week slow already, but almost 2 months with no response yet? How did they even end up in this situation? I can't believe there's a sudden spike in support requests.
You have the patience of a saint.
That ticket is never going to get responded to. Make another one, and if they don't answer within 3 days, start blowing up their phones.
I wanted to get an fp5, but all I have heard is fuck up after fuck up from fairphone.
Headphone jack removal, selling shit earbuds with "repairability" that they pull from the market (and support) a year after launch, CEO being an asshole publicly, android auto not working well, months long bad bugs, severe update delays, antennas being pretty bad overall, and now literally nonexistent support.
I almost feel like in 5-10 years it will come out that this whole time they literally have just been lying about their sustainability practices and paying factory workers fair wages just to sell for a higher price.
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This is pretty sad to hear. Fairphone was next on my list of phones to try when my current phone gets too old. With the US boycott, I might have to go back to Samsung, but I hate the bloat.
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I've had problems with ghost touches on my fp4. customer service just doesn't respond. I also get weird app crashes. can't recommend the company like this. long term support was the whole point!!
I had ghost touches on my old Motorola. I never could figure out any pattern or cause for the problem. But a restart seemed to resolve it
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