this post was submitted on 01 Oct 2025
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I cancelled too! I really wanna see what excuse Microsoft will pull out to walk back the changes.

Hit 'em where it hurts, people.

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[–] Xttweaponttx@sh.itjust.works 2 points 1 day ago
[–] Arcane2077@sh.itjust.works 13 points 2 days ago (1 children)

Netflix Spotify Disney and Amazon proved that price hikes are effective at increasing profits even despite the loss of subscribers. Capitalism baby.

I think the only time collective cancellations actually hurt one of these companies was that time Jimmy Kimmel made fun of the president and it took an estimated 1.7M ex-Disney Plus subscribers.

[–] cmhe@lemmy.world 5 points 2 days ago (1 children)

Maybe, but in the Kimmel case there could have been other reasons too. Like Hollywood people not wanting to make business with a company that would just cancel contacts when they have opinions on public. Disney needs those people, arguable more than subscribers.

IMO, consumer boycotts don't really work in general, here it might have worked, but it is also possible it worked for other reasons.

[–] Arcane2077@sh.itjust.works 2 points 2 days ago

Consumer boycotts are pretty much the only strategy guaranteed to work, the only exceptions being Facebook and Google, as they’re the only businesses I can think of that are both primarily B2B, and can operate on speculative liquidity

[–] mintiefresh@piefed.ca 33 points 3 days ago (1 children)

It's honestly cheaper to just buy games than pay this subscription per year.

Plus, you get to keep the games.

[–] sadfitzy@ttrpg.network 3 points 2 days ago

It's even cheaper to torrent them.

And you actually get to keep them.

[–] Macaroni_ninja@lemmy.world 77 points 4 days ago* (last edited 4 days ago) (14 children)

Pro financial tip: Be a patient gamer. Get the games you are interested in during sales. Fuck FOMO, subscription models and pre-orders.

[–] Guitarfun@lemmy.world 25 points 4 days ago* (last edited 4 days ago) (1 children)

Lately, I've only been buying indie games. I can't justify dropping $70-$80 on one game and even when those games go on sale they're usually $40-$50.

If you read reviews and do a little research you'll find that there are actually a lot of really cool indie games and you can get multiple games for just a fraction of the cost of double or triple A games.

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[–] garretble@lemmy.world 31 points 3 days ago (5 children)

Honestly, I've kinda gone back to buying physical media.

I bought DK Bananza on cart, and guess what? After I finished it, I gave it to my brother. Imagine that! Sharing a game you own? Madness.

I'm eager to pick up Ghost of Yotei from the store this afternoon, as well.

[–] Wispy2891@lemmy.world 4 points 2 days ago (2 children)

For PC games that's impossible, at most you can find a disc-shaped steam redeem code

[–] syreus@lemmy.world 4 points 2 days ago (1 children)

Family Share works really well in my experience. It worked better when I could change the users more frequently but this model is still works pretty well.

[–] prettybunnys@sh.itjust.works 3 points 2 days ago (3 children)

Is there a way to share a single game and use your library still?

I share my library with my son and when he’s using a game my whole library is unavailable to me, unless something has changed (or I’m old and ignorant … also likely)

[–] Wispy2891@lemmy.world 2 points 2 days ago (1 children)

And the huge drawback that if the kid finds some "easy trick to win matches" on YouTube and gets vac banned, the parent also gets vac banned

[–] prettybunnys@sh.itjust.works 3 points 2 days ago

That would be grounds for a 64th trimester abortion IMO

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[–] garretble@lemmy.world 2 points 2 days ago

That’s why I don’t really use Steam to buy games anymore, too.

At least maybe use GoG if possible to get a DRM free version.

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[–] SnotFlickerman@lemmy.blahaj.zone 130 points 4 days ago* (last edited 4 days ago) (10 children)

The thing about this shit is...

Microsoft, like Google, is now a user-data driven company and they have already made loss/profit ratio analysis on this long before they released the price increase. They're absolutely banking on people cancelling but making up the difference and then some from the people who stay.

For a thought experiment let's consider how many subscribers they were reported to have in Feburary: 34 million. Let's assume that everyone is paying for the highest tier to make the math easier. So current income would be 34 million user x $20 a month and thats $680 million a month. New income of 34 million users x $30 a month is $1.02 billion. The difference is $340 million a month. Let's divide that by $30 a month. That gets us about 11,333,333 users. So they can hemorrhage over 11 million users and still break even. To make sure, let's subtract 11 million users. That gives us 23 million users. 23 million users x $30 a month is $690 million a month, a cool $10 million a month above current profits.

For final context, 11 million users is roughly 32% of their entire subscriber count. They can afford to lose a third of the people subscribing and still make money.

The math doesn't bode well for us who vote with our wallets.

[–] Rentlar@lemmy.ca 35 points 4 days ago* (last edited 4 days ago)

One could imagine that conveniently, Microsoft's online support pages and the amount of support staff were designed to only handle hundreds of thousands of cancelations at a time.

[–] ramble81@lemmy.zip 24 points 4 days ago

And it gets even better. Instead of up to 33% leaving, say 50% of that group convert to Premium instead of Ultimate. That isn’t any lost revenue since the price is going up to what Ultimate used to be. So that cushions their numbers even more.

[–] quackerjo@lemmy.wtf 14 points 4 days ago* (last edited 4 days ago)

I'm not a licensed math surgeon, but I think your math is wildly optimistic in favor of Microsoft due to how the subscription totals are actually distributed per price tier.

I don't doubt that they did a lot of math to figure out an acceptable level of churn for this change, I just don't think it's nearly as generous and wide as you're calculating.

There probably is a very real churn limit that they're trying to avoid, and my hunch is that there exists a breaking point that could be hit with an aggressive and sustained boycott / cancellation spree, but again, I'm not a math surgeon so I could be wrong. That's just my gut feeling.

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[–] voytrekk@sopuli.xyz 33 points 3 days ago (2 children)

I haven't subbed to gamepads for years because I knew this would eventually happen. Gamepass was designed to get people used to not purchasing games and instead letting them come to them. Subscribers now have to chose between paying even more each month or losing access to the library of games available to them.

[–] thoro@lemmy.ml 13 points 3 days ago (2 children)

Gamepass only ever made sense to people who had time to play or dabble in a sufficiently large amount of games per year and felt the need to play some new titles soon or immediately instead of waiting. Otherwise, eventually your total subscription costs would outpace the total cost to purchase what you played, especially if purchased on sale at a later date. And the value gets worse if you ever replayed a game (s).

I'll never really understand the excitement about this service. It was always a Trojan horse.

[–] sadfitzy@ttrpg.network 2 points 2 days ago

Gamepass only made sense if you're an idiot.

Everyone who isn't stupid knew that they were renting access to something they could be getting for free. The business can raise fees whenever it wants, and you're stuck either paying the higher rates or cutting your losses and having nothing to show for the money you wasted.

Renting is a scam and only morons think otherwise. Hopefully some of them grow up after seeing this, but I doubt it.

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[–] SippyCup@lemmy.ml 8 points 3 days ago

I learned after a few months of game pass that most of the games that looked interesting actually weren't. It's no big loss, and it's cheaper to just buy the few games I actually want anymore. Doubly true now.

[–] rumba@lemmy.zip 19 points 3 days ago (1 children)

Knowing Microsoft, I'd like to thing that it went down like this:

Pardon me, your department isn't achieving the expected 20% annual revenue increase.

But we're just selling subscriptions to games that cost us nearly nothing. It's free money.

And you need to make more money from it, increase your subscriber count or your costs, or we'll cut your staff.

[–] Randomgal@lemmy.ca 10 points 3 days ago

Then they cut staff anyways, because why leave free money on the table?

[–] Glide@lemmy.ca 41 points 4 days ago

You know, fundamentally, I don't hate Gamepass as a concept. "Netflix, but for videogames" is an idea I can get behind, as it widens the audience for something I love by lowering the bar of entry. There are plenty of people out there that benefit from being able to play a few games here and there without needing to commit hundreds of hours to $100 purchases.

But Netflix has overstepped with price hikes and ads, and I've cancelled my service with them. That Microsoft thinks it can charge some ~$40CAD a month is pure hubris. I hope they learn quickly that, at that price point, the enthusiast market will happily cancel and just buy their games outright, and the casual market will decide it's an expense they don't need.

[–] doctortofu@piefed.social 64 points 4 days ago (4 children)

The price increase is absurd. I cancelled too, because while I do play quite a bit, this level of corporate greed is completely unjustifiable to me. If rather watch playthroughs of new games on Twitch or YouTube and then buy them a year later on sale than pay this bloody much, eff that.

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[–] bblkargonaut@lemmy.world 53 points 4 days ago (5 children)

It's nice they pulled this nonsense during a steam sale. Cancelled and picked up halo mcc and silksong.

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[–] LavaPlanet@sh.itjust.works 36 points 4 days ago (1 children)

I already canceled because of the atrocities Microsoft does / is / supports.

[–] PKscope@lemmy.world 15 points 4 days ago (3 children)
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[–] W3dd1e@lemmy.zip 29 points 4 days ago (2 children)

I canceled. I don’t want the features they added. I don’t even use all the features they charge me for now. I just want to be able to try out so new games every so often. I’ll take the $30 I save and buy those same games, probably with some money leftover

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[–] doingthestuff@lemy.lol 31 points 4 days ago (1 children)

Between the cost of housing and the cost of food, and the fact wages aren't that much better than they were 15 years ago - you'd think they would realize they are asking for the scraps people have left.

I've always just bought games when they're on a good sale, I've never had a game pass type thing. But maybe they just want to squeeze a bit more out of their most loyal customers and they're accepting that it is a dying model.

[–] Prox@lemmy.world 28 points 4 days ago (2 children)

Once upon a time, the idea with subscriptions like this was to have customers set it and forget it. Charge them a small/reasonable amount and they'll keep giving you money forever. Giving people a reason to think about - or worse, evaluate the merits of - the monthly deposit they're giving you used to be a sin for companies.

But here we are, seeing the difference between "companies" and "corpos".

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[–] wesker@lemmy.sdf.org 35 points 4 days ago (6 children)

EA also further buried the ability to cancel EA accounts, after the announcement they had been sold to the Saudis and Kushner.

[–] other_cat@lemmy.zip 23 points 4 days ago

Between that, this, and Disney+ cancellation page "accidentally" going down during that fiasco, this is exactly why I've switched to using only virtual cards for subscriptions. Pause/Cancel the virtual card, voila, no more subscription.

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[–] VerilyFemme@lemmy.blahaj.zone 12 points 3 days ago (1 children)

Buying isn't owning, but it has to be better than this...

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[–] RunJun@lemmy.dbzer0.com 26 points 4 days ago (2 children)

Just canceled my 4 year old subscription. Can’t wait to hear the complaints from my kid but Netflix is likely next.

[–] thatKamGuy@sh.itjust.works 29 points 4 days ago* (last edited 4 days ago) (6 children)

The missus and I sat down about a year ago and tabulated up how much all of the various streaming subscriptions were costing us per year (it was close to $1,000 when including YouTube Premium).

We cancelled every single one, and put that money towards building a home NAS and filling that up with downloaded media. No more ads, stupidly low bitrates, or TV shows & movies disappearing because a license expired.

The server has more than paid for itself at this point, and every additional spare dollar is being put aside for our kids’ tuition.

ETA: Consider doing the same, your kid’ll likely thank you in the long run!

PS: Never too late to introduce them to all of your favourite classic games, either - though that one may be a bit harder to get them onboard 🤣

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[–] zanyllama52@infosec.pub 12 points 3 days ago (5 children)

Never would I ever subscribe to a game service. That's just me.

[–] altima_neo@lemmy.zip 7 points 3 days ago (1 children)

I justified it as a games rental. I mean I easily paid $5 to rent a game for the weekend in the 90s. Paying 12 bucks to rent games all month long wasn't bad (for PC).

But the price they're charging now, I may as well buy the games I do play, rather than paying for the subscription. The problem for Microsoft is that money is gonna be going to steam instead of them.

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[–] Siegehammer85@lemmy.world 8 points 3 days ago

I work in the IT software licensing industry, it's a fucking cancer I can't wait to fail so bad that when we have the first extended internet outage failure so bad that it shows the world that subscriptions are a liability that shouldn't exist

[–] calliope@retrolemmy.com 17 points 4 days ago

I really appreciate this, you just saved me at least $20.

Microsoft’s user experience is awful at every step in a browser. I wanted to like XBox but it’s clear why they’re losing.

[–] verdi@feddit.org 20 points 4 days ago

For years I've been warning whoever would listen that XboxGP, much like any other content subscription service owned by a public company would inevitably lead to a massive consumer squeeze. Fortunately it happened before MS managed to metastasise into a monopoly in gaming too. Good riddance.

[–] wetbeardhairs@lemmy.dbzer0.com 21 points 4 days ago (2 children)

Now is probably not the best time to sell my xbox.... I bet the market is flooding

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[–] SoftestSapphic@lemmy.world 18 points 4 days ago* (last edited 4 days ago) (2 children)

Getting users to pay extra for features that should already be included with their overpriced consoles is such a scam.

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